My work
My process involves meticulously unraveling their complexities to extract actionable insights, define compelling problems, and establish a profound understanding of context. I craft products and services that transcend mere functionality, delivering tangible value and fostering meaningful impact through thoughtfully designed experiences rooted in a deep empathy of the humans they are designed for.
Elisa | Service Design + UX | 2022
Retail is a process that service providers need to understand from their customer's point of view. In this project, I bring them in to create an experience of knowledge and ownership that create trust and drives business.
Wärtsilä | UX & Service Design | 2020
HR services can be very hectic, specially when they are all scattered across multiple platforms. In this project I take the lead role in designing an employee-centric service that also considers the different HR agents.
Wärtsilä | UX Design | 2018
The fear and reluctancy of adopting new technologies and ways of working has its source in the uncertainty and questions around them. In this project, I try to turn fear into excitement through UX.
Startup Refugees | Service Design | 2019 | Hackathon winner
Integration of refugees and immigrants in Finland is not easy. Organisations like Startup Refugees do their best to help through different services. In this project I imagine a service that eases integraton.
City of Espoo & Aalto University | Service Design | 2018
A small space in the middle of a library space. A city with the vision of helping entrepreneurs. In this project, I design a service concept for the citizens of Espoo who want to start their own business.
OP & Aalto University | UX & Service Design | 2018
In this project we help a Design Team open their methodology repertoire and broaden their ways of working to create better products and services for their customers.
Suunto & Aalto University | UX & Service Design | 2017
Designing for athletes require a good understanding of the use context and the challenges they face and goals they set. In this exercise, we design a concept for interval training for Suunto.
